Grosvenor Casino George Street
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About
Amenities
Contact Information
Address
35/39 George St, Manchester M1 4HQ, UK
Phone
+44 0161 236 7121Hours
Available Games
Electronic Games
Classic Table Games
Poker
User Reviews
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jeesant Sodhi
This place is a scam. I tried to take a cash withdrawal from the on-site machine (which they fill with money themselves), but nothing came out. Shane, the manager, was completely unhelpful and refused to send an email acknowledging the issue. Instead, I received a generic response claiming it was my fault, which it wasn’t. Casinos are quick to take people’s money, but when there’s a problem or they owe you money, they don’t address it properly or resolve it. If I told them the money I owe would be with them in 24 hours, would they let me gamble? Of course not. So why is it acceptable for them to say the money they owe will be with me within 24 hours? They have a responsibility to handle these situations properly and should be held accountable under UK gambling laws. I would highly recommend using the Genting Casino around the corner instead. This place is a scam with terrible staff and very poor customer service.
Michelle
Casino is located well in China town and inside is not very inviting, furniture was dated, toilet was fifthy but still a place you can go and enjoy a night there .Need to mention here again is particular a guy on front desk that people called him Dulio, miserable,no manner,awful,not friendly. And always staring at people with no reason, weird and making people very uneasy.And the security guy called mondy,same very rude,got attitude problem,and look at the way he treated customer, terrible,rude, attitude,no manner, very impolite,one of the very worst security guy I seen in any where.disaster definitely to your casino!
Matthew Sawkins
Very small casino, not a patch on the one in bournmouth. Least they come round asking if you wanted drinks etc.
Phillip Evans
The managers and pit boss staff are extremely rude will definitely not be returning
Jayanth Alla
Emma Morris
If I could give it zero stars I would, been in here a few times over the years, tonight there were people with no credit in sat at the machines on their phone, security just walked past them not bothered. Spent £40 on the slots and not 1 spin won a prize. Not coming back
Damian.
This Grosvenor casino is not far from the entrance to China town Manchester... It is a very popular venue with fantastic staff... I came to complete some work today in the entrance way... Paul on the front desk was a great hosts, when if finished I spent 5 minutes talking to Rachel (manageress)... Every member of the hospitality team was really friendly and happy to help. Lots of regular customers enjoying the facilities during my visit.. it was nice to see how the staff had learnt their names and made them feel very welcome. The casino was clean / bright and inviting... Another jewel in the Grosvenor crown. Thank you to the team for looking after me today 😎
Ash
Nice casino was a bit quiet the staff explained that since Covid the numbers and had not improved - the interior could do with some tlc as it’s looking a little tired and worn staff were friendly nice little smoking terrace and it also has individual poker room and dining area